We have been fortunate over the last 14 months to have had the availability of telehealth consultations to help get us through the hurdles that the COVID-19 Pandemic has thrown at us. However as of 1st July the government has made further changes to the the telehealth model.
☎️ There will no longer be medicare rebates for longer telephone consultations. Therefore, telephone consultations will be only available for shorter appointments such as scripts, giving of results, or if you cannot attend the practice in person due to cold and flu like symptoms or are in isolation.
☎️ If a longer appointment is required, such as for multiple medical problems, GP management plans and GP mental health plans a video consultation or face to face consultation will be required.
☎️ For Video consultations we are presently using the ‘’GP Consult’’ video consultation program. All that is required is your smart phone – when the doctor is ready you will receive a text message inviting you to join the video call.
☎️ Telehealth appointments with a medicare rebate are only available to existing patients that have attended our practice for a face to face appointment in the last 12 months. If you are unsure, when your last face to face visit was you can check with our reception staff
☎️The existing relationship requirement does not apply to
– children under the age of 12 months
– people who are homeless
– patients living in a COVID-19 impacted area.
☎️If you are unsure what type of appointment is right for you please talk to our friendly reception staff.