Since the COVID 19 pandemic begun last year YFD has put in a number measures to keep our patients and staff safe. We appreciate your cooperation and understanding in continuing these measures to help protect you.
⭐️ All patients will be screened by staff for any flu like symptoms, positive COVID 19 contacts or recent travel to any hotspots. Please be honest with your answers to avoid putting others at risk – we can still assess you with a telehealth appointment and make arrangements to see you safely in our respiratory check clinic if required.
⭐️Our front door will continue to be locked so staff can screen patients using the intercom.
⭐️Please wear a mask when attending our practice
⭐️Please use hand sanitiser when entering and leaving the practice
⭐️Sign in on the QR code when you enter our building
⭐️ Please adhere to social distancing guidelines. This means we can only fit 7 people in our waiting room so if things are getting a bit crowded you may be asked to wait outside in our garden or in your car. Please attend alone or with one carer if possible.
⭐️Telehealth appointments are available to help keep you safe. Book a telephone appointment for shorter consults (such as scripts, referrals and review of results). If you require a longer consult for multiple medical issues, GP management plans, and GP mental health plans you will need to book a Video consult (due to recent Medicare changes). All you need for video consults is your smart phone – when the doctor is ready you will receive a text message inviting you to join the video call. These appointments can be booked through reception or via our HotDoc app.
⭐️ Face to face appointments remain available if required and if you do not have any respiratory symptoms. This may change if the current outbreak worsens.
⭐️ if you are experiencing respiratory symptoms please have a covid test. We have to have them too!
⭐️ We will still see sick children and adults with cold or flu symptoms in our respiratory check clinic if required after a Telehealth appointment wearing PPE. This is important because if we catch your cold or Covid – we can’t work either!
⭐️ Vaccination is one of the best ways to protect against Covid-19. Our patients can book for the AstraZeneca vaccine via HotDoc. We do not have the Pfizer vaccine available at our practice.
⭐️ Please be nice to our staff. They are doing an amazing job fielding hundreds of calls a day and are doing their best to find you appointments and answering vaccination enquiries. We hate Covid too, but we do have zero tolerance for disrespect towards our staff.
Stay safe everyone and where possible stay at home 😊