We are so excited to be welcoming our patients back for face to face appointments. At present the government has extended the availability of Telehealth appointments until June 30th.
For Telehealth services private fees still apply, but you will still receive the government Medicare rebate if you have attended our practice for a face to face appointment in the last 12 months. Many of our patients have been enjoying the safety and convenience of telephone consultations since March last year so that 12 months is almost up for some of our patients. If you are unsure when you last attended our practice our reception staff are happy to check for you. If it has been greater than 12 months then your last face to face appointment you will have to attend in order to receive a medicare rebate.
For Face to Face appointments with our doctors and nurses the following measures in place to keep you and our staff safe.
* All patients will be screened by staff when they call to make an appointment or attend our practice for any flu like symptoms, positive COVID 19 contacts or recent travel to any hotspots. Please be honest with your answers to avoid putting others at risk – the doctor can still assess you initially with a telehealth appointment. If you need a face to face review and have respiratory symptoms your doctor may book you into our Respiratory clinic (called the Check Clinic) at the end of the day.
* Please wear a mask when attending our practice
* Please use hand sanitiser when entering and leaving the practice
* Please adhere to social distancing guidelines. This means we can only fit 14 people in our waiting room so if things are getting a bit crowded you may be asked to wait outside in our garden or in your car.
We look forward to caring for you soon! 😊